WARRANTY
Warranty Policy – IRL Motorsports
At IRL Motorsports, we take pride in offering high-quality sim racing products and components sourced from reputable manufacturers. All products we sell are covered by manufacturer warranties to ensure your peace of mind and satisfaction.
Manufacturer Warranty Coverage
All products purchased from IRL Motorsports are backed by the original manufacturer's warranty. Warranty terms, coverage duration, and procedures may vary by brand and product type. Typically, these warranties cover:
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Manufacturing defects in materials or workmanship
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Malfunctions under normal use within the stated warranty period
Please refer to the product documentation or manufacturer’s website for specific warranty details.
How to Make a Warranty Claim
To initiate a warranty claim, please follow these steps:
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Contact Us First
Email us at [support@irlmotorsports.com] with your order number, a detailed description of the issue, and photos or video (if applicable). -
We’ll Assist You
Our team will review your request and, if eligible, coordinate with the manufacturer on your behalf or guide you through their warranty claim process. -
Product Return (If Required)
In some cases, the manufacturer may request the product be returned for inspection or replacement. We will provide further instructions if this is necessary.
Important Notes
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Warranty claims are subject to the terms and conditions set by the product manufacturer.
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IRL Motorsports does not directly provide extended warranties beyond the manufacturer’s coverage.
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Damage caused by misuse, modification, or improper installation may void the warranty.
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Proof of purchase (receipt or order confirmation) is required for all warranty claims.
Need Help?
If you're unsure whether your product is eligible for warranty or need help navigating a claim, please contact us at support@irlmotorsports.com or use our contact form.
We’re here to ensure you have the best sim racing experience possible.