FAQ

Looking for some answers?

When will my order ship?

We aim to dispatch orders within 1-2 working days.

when will my order be ready to collect?

We will contact you as soon as your order is ready to be picked up and arrange a suitable time.

Do you ship turnkey and custom sims?

Yes.We can arrange shipping for these orders.

I have a question about my order

Feel free to contact us at support@irlmototrsports.com with any query's you might have.

Do i have to may taxes and import duties?

You may be liable to taxes and import duties into your country.

what warranty will i get?

We pass on all manufacturer's warranty and we help with the RMA process.

Do you hire simulators for event?

Yes.Contact us at sales@irlmotorsports.com for a quote.

I want a refund

Check out our refund policy for more info.

Do you have a showroom?

Yes.We always have simulators on display to try out along with all the products on our website.Get in contact at sales@irlmotorsports.com to arrange a viewing.

Why is my tracking not working?

Sometimes goods take several hours before they appear on the tracking platform. If they have still not appeared it may be due to an incorrect scan at the side of the courier. If in doubt about the tracking number and its progress, do not hesitate to contact our customer care team on support@irlmotorsports.com